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2005-06-21
RCN opens a new data center in Amsterdam, Netherlands. Fully managed dedicated servers optimized for DELL PowerEdge hardware ensures our clients the fastest in performance and 100% site availability.

2004-08-18
To signal new offerings and a newly opened services initiative Reality Check Network unveils a new website and identity.

2004-04-05
To further protect our customers and their businesses Reality Check Network formally launches Managed Data Backup Services.

2004-02-11
We are proud to annonce the introduction of Semi-Dedicated Hosting Services.

2003-08-06
Reality Check Network is proud to announce the launch of our new Virtual Hosting services.

2003-05-14
Reality Check Network is proud to announce the completion of its Network Operations Center relocation to the center of downtown NYC.

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Support / Managed Hosting Detailed

Reality Check Network was developed with network stability, competitive pricing, and unparalleled tech support in mind. All of our clients, ranging from the smallest virtual hosting account, to our largest dedicated hosting accounts receive the same high level of tech support.

We work individually with each of our customers to make sure all of their needs are satisfied. This ranges from tuning their operating systems and configuring their system daemons for maximum performance, to providing consulting advice on how to expand their networks to better serve their visitors, as well as providing in depth support for third party software, such as installation and troubleshooting. Unlike other hosting companies we take a real interest in solving problems, not simply brushing them aside with a quick fix, or passing them off to the vendor. We understand that our business succeeds only if your business succeeds.

Our ideology on support is if it's done right from the beginning that decreases the chances that anything will break down in the future. Thus, we take extra time to setup your server, configure, tune, and double-check everything before providing you access to make sure that you are up and running and ready to serve massive amounts of traffic right out the door. By preemptively configuring our servers for high loads of traffic our clients rarely experience trouble. However, even the best laid out networks and servers can experience problems, that is why we provide 24/7/365 technical support available by phone, email, and ICQ instant messaging. This way you know you are always connected to a technical representative who knows your server inside and out.


Hassle Free Site Transfers - Moving to a new webhost is troublesome enough without having to worry about migrating your data, content, and database information. Instead of taking this responsibility upon yourself, allow us to have our expert technical staff handle the entire migration process for you. We will migrate all of your user information and configure your new server to ensure that everything is working properly before you update your DNS in order to ensure the smoothest transition possible without any downtime.






 

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